Your satisfaction with our product is guaranteed. If for any reason you are not satisfied with your purchase, you may return your unwashed, unworn or defective merchandise within 30 days of the invoice date.
How do I return an item? You must mail the item back to Jorkey Kiddie Boutique LLC Office. There will be a return invoice included in your package. Send package back, including the return form Jorkey Kiddie Boutique LLC as provided for you. Fill out the form, noting the quantity and the return code reason (located on back of return form). Please allow 14 days for us to receive your merchandise, inspect it and process your exact request in accordance with your written instructions. Do not send your package C.O.D. as it will not be accepted.
How do I exchange an item? You have 20 days from the invoice date to exchange this item. If you are unhappy with your item please fill out the return form included in your original package and mail both the item, and form back to Jorkey Kiddie Boutique LLC. Please complete the back of the return form to indicate what items you would like to exchange it for? Please fill out your credit card information on the return form. Credit Card information must be filled out in order to process exchanges. You will then be credited or charged for the additional balance.
How do I receive a refund? You have 20 days from the invoice date to return this item for a full refund. Your refund will be credited to the card used for this purchase. Allow 1-2 billing cycles for the credit to appear on your statement. Your shipping charge will only be refunded if the incorrect item has been sent or if the item is defective.
How do I contact Jorkey Kiddie Boutique LLC You may send us an email at custserv@jorkey.com and you may phone us at 1.240.472.0441 or you may write us at: Jorkey Kiddie Boutique LLC 712 Cliftop Drive Gaithersburg, MD 20878